It is our job here at Pederson's Farms to make sure that you, our customers, are 100% happy with our products. Please know that our items are made from the best quality of raw materials and that those materials can change from season to season based on environmental elements.

Return Policy For Online Orders

If your product is received damaged, thawed or incorrectly fulfilled, please reach out within 5 days of delivery. Day 1 is set as the delivery day confirmation. Pictures of order condition or fulfillment error will be required. After 5 days, at our discretion, we will offer a full/partial store credit or replacement product only. Please email all requests along with pictures to support@pedersonsfarms.com.

Due to the perishable nature of many of our items, returned goods will not be permitted unless requested by Pederson's Natural. If items are requested to be returned, you will be provided with a prepaid shipping label and any further instructions.

Return Policy For Retail Purchases

If for any reason you are not satisfied with your in store purchase, please see the specific store refund and return policy. We rely on our retail partners to manage returns and exchanges for products purchased directly at their locations. Please return the item to the original store of purchase along with your receipt, as their specific return guidelines will apply. If the store is unable to assist you with a genuine quality concern, please contact support@pedersonsfarms.com with your receipt, product lot number, and photos of the issue so we can make it right.